IDC MarketScape assesses the capability and business strategy of several vendors that participate in the worldwide document workflow services market, focusing on the capability of those vendors to provide clients with a road map to deliver higher-value, workflow automation and optimisation services.
By analysing the kind of work within a customer’s workflow environment, KYOCERA Document Solutions provides optimal document solutions for various industries and fields to automate paperwork and process burdens.
KYOCERA has accumulated expertise globally by providing solutions that fit different customer sizes and types, from operational departments like order processing and accounting, where they need to manually enter data to standardise templates or systems, to specific industries like manufacturing, finance, healthcare and legal.
According to the IDC MarketScape report, “KYOCERA is leveraging technology to extend its Total Document Solutions offering and drive vertical expansion through professional consulting services”. The report also notes, “KYOCERA has a very strong solutions portfolio and has worked to build out both owned technology and support for partner solutions”.
“Along with increasing digitisation and globalisation, companies have been facing intense competition. This makes the document processing/managing more and more complicated. Therefore, it will be essential to streamline the entire document workflow for the continuation of business in the future,” said Ryuzo Morita, Director of KYOCERA Document Solutions Inc. and Senior General Manager of its Corporate Strategy Planning Division. “Document workflow automation and optimisation services are spreading among enterprises particularly in Europe and North America, however, the needs are increasing everywhere in the world especially in small businesses and within the midsize market. We will expand our service support channels in various areas and continue our effort to pursue top customers’ satisfaction.”